MyStokeRewards offers you the chance to earn points for a range of products and services from your Club.
How do I collect MyStokeRewards points?
Supporters can earn MyStokeRewards points for all merchandise purchases made at the Britannia Stadium Club Store, the intu Potteries Club Store, online via scfcdirect.com or via mail order.
Simply present your card at the point of purchase and your points will be awarded. Points cannot be awarded at a later stage.
How much is a MyStokeRewards point worth?
For every £1 spent you earn 5 points to redeem off merchandise in-store. For example, if you purchase a shirt priced at £40 you will earn 200 points, which is £2 to spend in store.
Potters Foundation members earn 10 points for every £1 spent.
Why would I want to collect MyStokeRewards points?
By collecting MyStokeRewards it enables you to use these points as full or part-payment on merchandise in the future. To redeem your points just present your Club Card at the till point for it to be scanned. Cardholders must be present in order to redeem points.
Where/how can I redeem my MyStokeRewards points?
You can redeem MyStokeRewards points for payment or part-payment of merchandise in the Britannia Stadium Club Store or at the intu Potteries Club Store. You can also redeem points on your season cards by visiting the Ticket Office, or by calling (01782) 367599. Please note that the minimum redemption value for each transaction is £1. Cardholder must be present in order to redeem points.
Is there an expiry date on my points?
MyStokeRewards collected now until 30/06/2017 must be redeemed by close of business 31/08/2018.
Where can I check my MyStokeRewards points balance and register my card?
You can view your points balance online at the TeamCard website - www.teamcard.co.uk. Click on the 'points' button at the top of the page. This will display your recent purchases, and MyStokeRewards earned.
Alternatively, download the TeamCard app from Google's Play Store or Apple's App Store.
Please note it may take up to 48 working hours before you see details of your points awards.
To register your card simply visit www.teamcard.co.uk and input the 14 digit TeamCard number that starts with 24. You'll be asked for a few details to set up your TeamCard account, such as email address, user name and password. Once your registration is complete, you'll be sent a confirmation email and that's it, you're done!
What do I do if my card is lost or stolen?
If you lose your members card or season card please contact the Ticket Office either in person at the Britannia Stadium or by calling (01782) 637599. There is a fee of £10 for a replacement card.
Where can I find out more about TeamCard?
For more information about TeamCard, the Club's official loyalty provider, visit www.teamcard.co.uk and check out the TIPS page.