IN THIS SECTION
Priority Sales Periods
Purchase Tickets In Person & Opening Hours
Purchase Tickets Online
Purchase Tickets Over The Phone
Terms & Conditions
PRIORITY SALES PERIODS
Home League Games
Tickets for these matches go on sale approximately twelve weeks before the fixture.
Tickets are sold in the following order, with a week exclusive for the highest priority:
1: Potters Foundation non-season card holders & Potters Forever members
2: General sale
Home Cup Games
Season card holders have their usual seat reserved, where possible, for a period as advertised by the Club.
However, for low demand fixtures some areas of the Britannia Stadium may not be open and therefore seating may be unreserved.
Details on the exact sales process is announced on a game-by-game basis dependent on expected demand for the fixture.
Away League Games
For the 2014/15 season, there are four levels of priorities for regulation away games.
The top priority is for season card holders with a set number of priority points, to be determined on a game-by-game basis.
For the purpose of the priority levels below, this number will be represented by 'X'.
1: Season card holders with X priority points
2: All season card holders
3: Potters Foundation members, Potters Forever members & Junior members
4: General sale
Away Cup Games
Priority sales periods normally follow the process above, but will be determined on a game-by-game basis.
High Demand Away Games
When a fixture is designated as a 'high demand' away game by the Club, priority points will determine additional sales periods within each level.
1: Season card holders with X points
2: Season card holders with Y points
3: Potters Foundation members, Potters Forever members with X points
4: Potters Foundation members, Potters Forever members with Y points
5: Club members with X points
6: Club members with Y points
7: General sale
* For each away fixture, a maximum of 3% of the total allocation will be made available to members of official overseas supporters branches. 50 tickets will also be made available for a Potters Foundation ballot. For more information on the ballot, click HERE
Both season cards holders and members are rewarded with Priority Points following purchases of match tickets, collected as follows:
- 10 points for each Away League and Away Cup game attended in previous season
- 10 points for each Home League game attended in current season (not applicable for season card holders)
- 10 points for each Home League Cup game attended in current season
- 10 points for each Home Cup game attended in current season
- 10 points for each Away Cup game attended in current season
PURCHASE TICKETS IN PERSON
Britannia Stadium Ticket Office
Monday - Friday: 9.00am to 5.30pm
Saturday (Non-Matchday): 9.00am to 2.00pm
Sunday (Non-Matchday): Closed
Matchday: 9.00am up until kick off, then after final whistle for 30 minutes
Potteries Shopping Centre Club Store
Home match and car park ticket sales only
Monday - Wednesday: 9.00am to 5.30pm
Thursday: 9.00am to 8.00pm
Friday: 9.00am to 5.30pm
Saturday: 9.00am to 6.00pm
Sunday: 10.00am to 4.00pm
PURCHASE TICKETS ONLINE
Supporters can purchase both home and away tickets online, 24 hours a day 7 days a week, at scfcdirect.com.
Supporters can opt to either collect a paper ticket or have their entry to the game loaded onto their members card. Supporters should keep their confirmation e-mail as this includes the location of their seat for each game.
Any away tickets selected to be posted will be sent 2nd class via Royal Mail, however we do not post tickets overseas and therefore these will be made available for collection at the Britannia Stadium Ticket Office or away stadium.
Tickets selected for collection, will be available 24 hours after purchase.
PURCHASE TICKETS OVER THE PHONE
Bookings are also accepted over the phone by calling the Britannia Stadium Ticket Office during normal opening hours.
Tickets can be purchased up to two hours before kick off via this method and will be pre-loaded onto your card.
Telephone Number: (01782) 367599
For any matchday ticket collections these will be available up to two hours prior to a game from the Britannia Stadium Ticket Office, and then from the Britannia Stadium's Satellite Ticket Office, next to Delilah's Bar.
Details of gaining access to the Britannia Stadium on a matchday via an electronic season card or club member card can be seen HERE.
TERMS & CONDITIONS